• The team! Join a supportive, diverse, tight-knit and collaborative team
• An additional day off per year for Wellbeing Leave
• Free onsite parking

WHY CHOOSE AUSTRALIAN TURF CLUB?

With over 110 race days and a host of hundreds of Business and Social events every year, each of our five venues – Royal Randwick, Rosehill Gardens, Canterbury Park, Warwick Farm and Rosehill Bowling Club are uniquely exciting.

At the heart of our success is our People. At Australian Turf Club we are guided by our corporate values Collaborate, Care, Own & Bold. We are one club by name and nature, empowering our people to lead from the front and deliver results in a safe and supportive workplace.

THE PERKS

• The team! Join a supportive, tight-knit and collaborative team who perfectly balance fun and productivity
• Up to 14 weeks paid parental leave
• 2 complimentary member race day passes for events all year round
• An additional day off per year for Wellbeing Leave
• Wellbeing initiatives such as fruit boxes, mental health talks, financial advice, and fitness challenges
• Company funded Employee Assistance Program (counselling) for you to utilise at any time
• Recognition for outstanding work through our reward & recognition program
• End of carnival team celebrations and regular social events
• Opportunities to give back to the community through our volunteering program
• Close and convenient location – easily accessible from public transport

THE OPPORTUNITY

Our Rosehill Bowling Club venue is seeking a professional full-time permanent Club Supervisor to join our team. The Club Supervisor will be a hospitality all-star and will have a passion to deliver award-winning customer service to our guests. Other key accountabilities of the role include:

• Providing exceptional customer service and championing the ATC Service Pillars.
• Ensuring the comfort and wellbeing of members and guests;
• Planning, administration, and hands-on supervision for team members;
• Accurate daily cash reconciliation, processing and completing management reports;
• Actively contributing new and innovative ideas for the Club;
• Ensuring the safety and security of the venue, team members and patrons at all times;
• Monitoring and responding to trade levels through a keen sense of situational awareness and effective allocation of resources as required;
• Ensuring implementation of ATC policies, procedures and legislative requirements including Occupational Health & Safety, Emergency Procedures, HACCP Safe Food Standards, Responsible Service of Alcohol and Responsible Conduct of Gambling;
• Promoting and delivering a high-performance culture within the Rosehill Bowling Club team;
• Any other ad-hoc duties as required.

THE RIGHT FIT

To be successful in the role, the right fit will possess:

• Current NSW RSA & RCG competency.
• Previous experience in a similar role - KENO, TAB and gaming experience essential;
• Outstanding customer service skills and always looking for ways to exceed our guests' expectations;
• The right to work in Australia;
• First Aid/ CPR certification;
• Excellent presentation and communication skills;
• A leadership style that is supportive and encourages peak performance;
• Availability to work a variety of shifts across a 7 day roster, including nights, weekends and Public Holidays;
• Competent to work in any area of the business - Bar, Gaming, TAB, Keno, Cellar, Reception, Front of House, Coffee Shop and Floor;
• Solid computer skills with the ability to use Word and Excel

If you believe you are the right fit and possess and can demonstrate our values day to day, then come join us. To apply, visit: https://www.australianturfclub.com.au/our-careers/

Applications close: Friday May 10th 2024

We look forward to reviewing your application.

Australian Turf Club is an Equal Opportunity Employer committed to creating and maintaining a workplace where our team members feel safe, valued, and respected, regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We encourage all suitable candidates to apply.